This is a personal and caring approach. Your answer shows the interviewer that you can work well with almost anyone. ", "Where I work, we have a diverse team; we all work together by translating to patients, helping them understand when they have questions, and splitting the job to get it done on time.". As you answer, don't hesitate to talk about the things that you enjoy in your free time to show that you have the ability to mentally and physically recharge yourself after a hard day's work. As well, talking about any journals you subscribe to or any groups/societies in your field that you belong to can also win over your interviewer. Have a question or concern? Attire. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. Your interviewer knows that any candidate they select for this role at Kaiser Permanente isn't perfect and comes with an area or two for improvement. If hired at Kaiser Permanente, I would prioritize learning the inventory and ordering procedures for this unit upon starting. The purpose of this page is to help you prepare for your job interview. The application opens in early May. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". Perhaps you use a particular app or software. My weakness is taking on too much and not delegating. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. What questions did they ask during your interview at Kaiser Permanente? There is a balance between allowing normal emotion and allowing it to impact your work. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. As you talk openly and honestly about your personality traits with your interviewer, try to match your personality traits with the mission and values of Kaiser Permanente. In addition to this, I also subscribe to a couple of medical-related journals, including the NEJM. "I believe I could improve on some technical skills including Excel and Word. Strong communication skills are required to be an active leader. I had 2 interviews with kaiser received and offer within a week. When I went to continue my rounds, another patient had tried to get out of bed to make it to the bathroom and had suffered a fall. This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed. Once they get to know me, my colleagues know that my mind is continuously thinking of new ideas and only speaking about them when it is determined to be a good time. How to Answer: Why Do You Want to Work Here? Upon first taking the call, the patient was name calling and yelling. You'll quickly find that I am capable to perform this job with the highest of abilities despite not having the required five years of experience. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. Tell the interviewer what your impact goal is, should you be the successful candidate for the job. Read our Terms of Use for more information. I was nervous that I was not using the proper equipment during high-exposure risk procedures. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. Make sure to avoid speaking negatively of anyone, and be sure to end your response with a positive. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? Sign In. INTERVIEW KAISER Flashcards | Quizlet I also check what's low and order specialty if it's a fast mover. We wanted to create a resolution with this person. I am a very energetic, positive person who would like to contribute to a healthy, collaborative team.". Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. To get at your ability to do this, be sure to read through the job description thoroughly prior to your interview. Immediately, I logged on to our email system to find out that the employee in question had requested the day off and I had totally missed their communication to me. I love working as part of a team and my colleagues take well to my personality. Kaiser Permanente is an extremely large and diverse organization and their hiring managers are looking to piece together teams that are diverse and well-rounded. To find out what other health systems can learn from KP's experience, the Quarterly recently spoke with Harold "Hal" Wolf III, senior vice president and chief operating officer of the Permanente Federation, the national umbrella organization for the Permanente Medical Groups (the physician component of KP). Take a few minutes to tell the interviewer a few things about yourself. ", "I am an avid fan of Google alerts! In the future, I will like to be a PA and help more people.". Human beings all grow up in different manners and under different philosophies. Also, I am organized, bilingual, and I have pharmaceutical knowledge. "I have a clean criminal record and am happy to comply with any background check you require of me for this role. ", "I have found, in the past, that I work well in an individually driven environment; however, I can certainly be productive in a team-based setting as well. In a recent project in my department, I was tasked with participating in a team that looked at our dispensing of medications and how our processes could be improved. I learned a lot from this situation that I think I can bring to the Kaiser Permanente team. Your application includes personal information, transcripts, meaningful experiences, essays, letters of recommendation signed on official letterhead, and MCAT scores. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. 57 questions about Interviews at Kaiser Permanente. Every clinic I've ever worked in has its way of communicating and recording facts, so I put time and attention into using the system the people around me are using. ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient. I fully understand that there is an art to being properly organized when it comes to the availability of supplies. Every person I care for has a story. At Kaiser Permanente, the most difficult side of working in the healthcare industry entails having difficult conversations with both colleagues and patients. Staying on a deadline is very helpful, and I will delegate when necessary to alleviate some stress. If hired onto the team here, my first goal would be to learn and understand the quality measurements that the organization utilizes and study prior work that has been done to improve those measurements. My approach is to tune out the negativity and try to figure out why the personality is difficult. Then I organized and effectively communicated this information with my attending. Since I have two high school girls who are involved in music. My notebook saves me when I'm swamped, but I try to be efficient and put info directly into the (group record/EMR/chart) when I can. You can also strengthen this answer by talking about a problem you were able to solve, a patient you were better equipped to help, or a challenge your team was able to confidently face because you were part of a diverse team with multiple perspectives and ideas. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. I make sure to get to know my patients whenever possible and I provide them with the most compassionate care possible. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work. ", Our Professional Interview CoachAmanda Knight Reviewed the Above Answer. It seems you have found that balance. I am always sure that when at home, my family gets my attention first. "I once worked in a very difficult environment and toxicity really started with our leader. My approach is to be empathetic, soft-spoken, and truthful. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. ", "When I started in Interventional Radiology, I was not trained in IR procedures. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. This question is an opportunity for you to discuss community service types of activities that you hold near and dear to your heart and any efforts you have been a part of in your past. Kaiser Permanente expects their employees to stay up-to-date on their respective fields, and today's technology makes this reasonably easy! I am a people person and build relationships with my coworkers and patients alike. "The part of my career that brings me the most stress is when the schedule is running behind due to many different factors. To get at your ability to be pliable in your work, your interviewer would like to know about a time you were required to adapt to change in the workplace. We had in services to help us prepare. This is a great start! I also receive emails from different pharmacy pages with interesting articles.". At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". I manage this by focusing my energy on productive activities that are good for my work. What is important to them is that you are cognizant of your own personal shortcomings. I utilize my Outlook calendar and set alerts for myself for deadlines and important activities. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. We now offer a text messaging program to all Kaiser Permanente members (standard message and data rates may apply from your wireless carrier). You've shared a pertinent example that illustrates you know how to deliver difficult news in a professional setting. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. I'd be curious to hear if your department had any needs in this area. The program was a success, and upper management chose to keep it implemented for another six months. ", "I like my job, and I enjoy what I do. She's fortunate to work from home, and makes about $32/hr w/ no degree. I also keep myself open to my colleagues so that they can know and understand me better as well. During your interview, your interviewer will want to be assured that you would be a champion for D&I if hired for the position. I love working with like-minded people who set challenging goals for themselves. This skill means that, in most projects, I am great at creating a plan of action but am most comfortable passing the final patient-facing tasks to our more extroverted personnel. I treat everyone with respect, am a great listener, frequently check in on how everyone is doing, and pride myself on my communication skills. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. We all come from different backgrounds, different educations, and different points of view and I truly respect the views of all people to help our team function at its best. Dental benefits. I carry around a notebook and write down important facts if I think there is a chance I will forget them. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. No matter if the job you are interviewing for at Kaiser Permanente puts you in direct patient contact or not, the healthcare industry, in general, can be very emotional at times for any staff member. One for the clinic, one for me, and one for the patient. Maybe you are a pen and paper person. No matter what example you use, make sure that your interviewer walks away from your time together knowing that you have the skills to diffuse a difficult situation and that you realize this is a requirement for the job. That question can start up a great conversation, and you may learn a thing or two as well. Upon using my reflective listening skills to calm them down, I took the extra time required to walk the customer through every line item on their billing statement until they fully understood each item. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. Are there specific Kaiser volunteer opportunities you'd be interested in? But when I'm home, I don't think about work. I continue to work on this on a daily basis. "When we were speaking earlier, you mentioned that you were urgently seeking to improve the level of patient care and compassion at this facility. Patient care is a privilege, and I respect the role I have in clinical care and the part other people have. What they're looking to hear by asking this question is that you have the ability to manage your stress in a healthy and productive manner. ", "I believe I am a great problem solver because I am sure to gather as many facts as possible in any given situation. Assure the interviewer that you are able and willing to pass a complete background check if hired at Kaiser Permanente. Talk to the interviewer about the compassionate qualities that you possess and that you'd bring to this role with Kaiser Permanente. Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser.

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