Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. It depends what the tickets are for and whether 50 per ticket is feasible. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. 23rd May 2017 - tickets are available to download To post a ticket for sale on viagogo You must first register with the Site. missing persons national parks. You represent and warrant that any information You provide to us, to other members, or to visitors of the Site (a) is not false, inaccurate, misleading, obscene or defamatory; (b) is not fraudulent; (c) does not involve the sale of counterfeit or stolen items; (d) does not infringe any third party's copyright, patent, trademark, trade secret, rights of publicity or privacy, or other right; (e) does not violate any law, statute, ordinance or regulation, including without limitation those governing consumer protection, unfair competition, anti-discrimination or false advertising; and, (f) does not contain any viruses or any programming that is intended to damage, interfere with, intercept or expropriate any system, data or personal information. PREAMBLE 2.3 Username and Password. For Customer Service enquiries, please visit our help centre. We reserve the right to prohibit users from posting tickets on viagogo if they are not able to provide the exact tickets they posted on viagogo. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. https://www.youtube.com/watch?v=mGXViB2y2ys. This is misrepresentation. If you can't find your event, you can tell us about it here and we'll add it to our website viagogo does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers. 6.2 Waiver of Consequential Damages; Liability Limit. Note that the Seller may or may not be required to charge you VAT on the sale of your ticket. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Their reply was that it is to gurantee the tickets are valid and the buyer is not denied entry on the day of event. I would like to have a break down of why this should cost so much and a POC for redress. 4.2 Stolen Property. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. Copyright 2017 viagogo. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. On the web site it claims I have been refunded so I cannot send an enquiry. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. 2.14 Ticket Information. If a Seller sends tickets that are not consecutive, but listed them as so, viagogo may charge the seller a replacement fee and other charges, as specified in Section 5. I confirmed the sale and wanted to ship the tickets over. Viagogo were not able to supply them at the last minute and offered a refund. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. I was then told by six people, spanning Friday to Saturday (currently 18:53) that they were about to 'go live' and be able to be sold any minute. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. Fees at 133% of the ticket itself. order was cancelled! How do I find tickets I've already downloaded? Wendy Martin, I have tried to sell a concert ticket with them. Once the Seller lists tickets for sale, the Buyer purchases these tickets, the Fulfillment lies with viagogo and Paris Saint-Germain and is done automatically. 6.7 Third Party Information. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). Over 900 has left my account in just 2 days, and I'm appalled by such shoddy service from viagogo. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. 2.10 Collecting Payment. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. This is unacceptable practice and I will pursue this constantly until resolved. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. When We receive an offer by bank transfer, We will check to see if the bank account is valid. viagogo charge for cancelling sale. Viagogo bought rival StubHub in February 2020 for $4.1bn (3.1bn). To register, You must provide your real name, address, phone number, and email address. Seriously people need to take responsibility for themselves. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. To be a member of this Site, You must agree to accept the terms in this Agreement. A member who wants to buy a ticket first scans the Site database for tickets listed by Sellers that match the Buyer's desired tickets. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! Note that this is separate from any Tax viagogo is required to charge on its fees. All sales and bids are final. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? Despite numerous unhelpful telephone calls one suggested we went to the 25/6/17 date. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. Note that Your payment may be withheld if you violate this clause. The Sellers and the Buyers are hereafter jointly referred to as the Members. Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. montgomery school calendar meny a. We are not involved in the actual transactions between Buyers and Sellers. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. In response to coronavirus, Viagogo published a new COVID-19 policy on its website and added a new term. CH-270.3.014.628-0 with the registered address: viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. After reading a lot of negative reviews, I had second thoughts. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. 2.11 Ticket Fulfillment. 11th June - emailed to ask if my tickets were valid for new venue as I had read online that is was being relocated This was a completely missold ticket at a great expense. 6.8 All Sales are Final. 3.3 Laws and Regulations. Try arrived at 12.37 pm through proof of postage. 2.16 Claims under the viagogo Guarantee. It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. Did you find this answer helpful? The ticket was sold as 150 capacity, VIAGOGO scams their customers, DO NOT USE IT. hempcrete australia cost viagogo charge for cancelling sale. Is this your company? You may find other users information to be offensive, harmful, inaccurate, or deceptive. We will also add sales or value added tax on our fees as applicable. please see in bul point the notes I have made which should evidence the disappointing communication viagogo charge for cancelling sale. Hello 16 interesting facts about mozart; chi st joseph medical records. In the case where multiple different Buyers are sharing the cost of a transaction and each paying part of the total amount (i.e. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. You also agree not to separately contact the Buyer at any time for any reason. Thank you for using viagogo! Should've = Should HAVE (not 'of') Would've = Would HAVE (not 'of') I therefore would like 40 refunded to my account please. Can I pick up my tickets instead of having them shipped? a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. On termination, Your items may be de-listed if You are a Seller and Your purchases may be cancelled if you are a Buyer. I'm Travelling - where and when will I receive my tickets? We often link to other websites, but we can't be responsible for their content. money was still taken out! 6.3 Allocation of Risk. safemoon price prediction 2025 . viagogo Entertainment Inc is registered in Delaware, at the following address: 160 Greentree Drive, Suite 101, Dover, Delaware, County of Kent, 19904, USA. This is not OK and I would not use Viagogo again. Welcome to viagogo's online ticket exchange (the "Site"). The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. Sports. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. 2.2 Registration. Why can't I see my order or sale in my account? To list as a Seller, You must provide a valid credit or debit card. You acknowledge and agree that (i) our patents, trade marks, trade names, service marks, copyrights and other intellectual property (collectively, "Intellectual Property") is and shall remain our sole property, and (ii) nothing in this agreement shall confer in You any right of ownership or license rights in our Intellectual Property. I am responsible in delivering legitimate tickets to the buyer not responsible for them going to the event. Ticket listings are a representation of actual seat location. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. 7.5 Miscellaneous. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. We still haven't reached peak Viagogo. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. The tickets were listed and sold for $267 in total. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. 1.3 viagogo Guarantee. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. We may investigate complaints and violations of our policies. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. viagogo charge for cancelling sale. 2.18 Merchant Description. 7.3 Additional Policies. most common verbs in french; affordable housing lotteries in massachusetts; tendai chatara height; minnie mouse telephone target I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. 6.10 Notices. viagogo charge for cancelling sale. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost incurred as a result of the order not being fulfilled. What was the unforeseen circumstance? the price it is sold for on the primary market). If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. 6.4 Release. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to cancel the Sellers sale, find replacement tickets for the Buyer and the Sellers may be subject to a replacement fee, other charges, and/or other consequences, as specified in Section 5. I understand that there might be a reasonable transaction cost associated with cancelling a done sale and I am not trying to avoid it. viagogo AG is registered in Switzerland, Company No. 21st February 2017 - email to say event had changed starting time Such notice shall be deemed given one business day after the email is sent. I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. Under no circumstances are We liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on the Site. 2.10 Collecting Payment. I am appalled by the lack of honesty, knowledge and training your staff showed. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. When listing seated tickets, all tickets in the same listing must be consecutive seats. 5.2 Violations, Termination and Suspension. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on the Site. As I was told to send them to u asap so they'd have 'maximum selling time' All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ The original face. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. Tickets came for 25/6/17. 3.2 Other Information. As far as viagogo are concerned person A can not cancel listings on person Bs account. All rights reserved Privacy Policy | My Account This email was sent by viagogo AG and may contain confidential or privileged information. I really hope I can get a speedy and suitable outcome as I feel this is not an acceptable outcome not being given this simple opportunity If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. They STILL are not active. Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. I'm Travelling - where and when will I receive my tickets? 2.1 Requirements. it says. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion.

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