Where can I get more information about privacy for Friend Spotter? Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. stream From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. to collect tickets. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. Socceroos v Ecuador tickets | CommBank Stadium | Ticketek Australia Socceroos v Ecuador tickets Venue: CommBank Stadium, Parramatta, NSW Date: Fri 24 Mar 2023 OR How to buy accessible tickets PRE-SALE Fri 3 Mar, 9am* PRE-SALE Fri 3 Mar, 4pm* On sale to public Mon 6 Mar, 9am You will need to be signed in to make a purchase tickets online, so sign up to My Ticketek and reap the extra benefits membership brings it's FREE! Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Tickets can be purchased via our website here, or over the phone on 1300 722 515. No. This ensures that the group remains together when purchasing seats by avoiding the following scenario: No, Ticketek will not retain your personal information unless you have already signed up as a My Ticketek member. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Ticketing | FAQs | ICC Sydney What is my online AFL Membership account? Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. The only ticket gate open and working was the MCC stand, where swarms of people were forced to queue for paper tickets. The website only allows one invitee from a group to purchase at a time. For all enquiries relating to ticketing, please visit Ticketek (MCG) or Ticketmaster (Marvel Stadium) locations. If there is no connectivity at the venue, can Passbook tickets still be accessed? Log in to your Ticketek account (Note: This will not be your Crows Membership Account details) 7. Find out more about. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. How do I unsubscribe from My Ticketek emails? The Ticketek accessible bookings team is available Monday Saturday (not available Sunday), 9:00 AM 5:00 PM, and forms should be completed as early as possible and at least 24 hours prior to the event. General Admission seating is subject to availability, and information for each game will be released the week off on our website here. Sign in or Sign up | Tickets for Sport, Concerts - Ticketek Australia This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. These tickets are released when not required by the promoter and generally given to us to sell to the public. You will need to provide some form of ID so that the staff can access your Ticketek account details. Will the Mobile Ticket scanners at venues work through phone covers? You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. In particular, the following form part of the Sellers terms unless otherwise specified: SCALPING WARNING: The resale of tickets in certain circumstances is governed by ticket sales legislation and may attract criminal penalties. I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? For example, if the ticket limit for an event is ten tickets then you could buy two and reserve eight, buy four and reserve six and so on. Do I have to save my credit or debit card details? Make sure the backlight on your phone is set nice and bright. iPad, tablet PC, laptop) to gain entry to an event? 2022 AFL Ticketing Information | Adelaide Football Club Ticketek Australia - Tickets for Sport, Concerts, Theatre, Arts, Family Safe, Fast and Verified When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. Some events have more than one price type. Ticketek Online Terms of Use and Privacy Policy. We liaise closely with event organisers on matters related to ticket scalping. Click sign in in the top right hand corner and follow the prompts using the email address nominated in your AFL Membership, OR. Can I sell tickets using online auction sites like eBay? This will display a preview of the event pass with all ticket information needed to attend the event and the option to Add to Passbook. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. 2023 Ticketek Pty Ltd (ABN 92 010 129 110). There are no guarantees. You can also get it delivered instantly by selecting ezyTicket as your delivery method and receive it as a pdf attachment via email. If you selected to have all tickets sent to your mobile phone, make sure these have been forwarded on to everyone in your booking, Before arriving at the event open your Ticketek Text message, Once your message has been opened, click on the link to reveal your Ticketek mobile ticket in preparation for scanning, Ensure the back-light on your mobile phone is turned up to aid the speed of scanning your Ticketek mobile ticket (see the manufacturer's manual for instructions.). If you have an issue with tickets purchased through an unofficial agency please return to the point . If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. Their barcode will then be on their homepage. The transaction limit is 10 at both Marvel Stadium and the MCG. My Ticketek Gift Voucher has no Voucher ID? Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. f you're already signed in, click on the 2023 AFL Membership logo in the top left hand corner. Juniors aged 7-14 years are entitled to purchase a junior ticket. When tickets are no longer available the event will be displayed as Allocation Exhausted.". To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. From the right hand side of the event page, select your preferred Venue/Location, Date and Performance Time. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. PDF Official Stray Kids Collector Ticket FAQ Browse through the seven featured genres by clicking on the tabs near the top of the, When you see an event that interests you, click on either image or title to visit the page dedicated to that event, If you're interested in a VIP experience, either corporate or as an individual, select. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. Please read the "What If My Tickets Are Lost or Stolen" and "What if my tickets do not arrive" questions in the Top FAQs section. The obstruction varies in different venues. On your first visit to the site after the launch of Content Personalisation, you will be shown an overlaid guide to the new features. What happens if my tickets do not arrive in time? If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of agencies and box offices for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the agency or box office name to read see more information about that agency or box office. Will I be required to pay a transaction or ticketing agent fee as part of the complimentary ticket redemption? There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. No, Ticketek Gift Vouchers are not reloadable. Just enter the unique Voucher ID on each voucher until you reach the value of your purchase price. % I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? This includes orders associated with the same name, e-mail address, billing address, credit card number or other information. Your barcode to access tickets is generated upon your renewal. If you do not request a refund by that date, you will have agreed to the reschedule or relocation and will not be entitled to claim a refund; If an event is cancelled, rescheduled or significantly relocated by the Seller, all liability is limited to the amount for which the ticket was purchased (including any fees or charges unless otherwise notified at time of purchase). How do I add my mobile tickets to the Ticket Wallet? For example, Queensland has the Major Sports Facilities Act 2001 and Victoria has the Major Sporting Events Act 2009. For example, if eight seats were placed on hold and two have already been purchased, the next My Ticketek Customer can buy between 1 and 6 seats. details of the event including: name, date, time and venue. We cooperate fully with the Fair Trading departments when those departments are pursuing ticket scalpers. Refer to specific details at each venue regarding accessing the stadium/park. Ed Sheeran Melbourne concert: Fans left stranded amid Ticketek issues If your question has not been answered in any of the FAQs above, please complete the Ticketek Online. Members who have not yet renewed their memberships will receive their AFL memberships card approximately 3-5 weeks after renewal, but don't worry! You will then be able to add more tickets to your shopping basket and pay for all tickets at once. Enter the required information in the fields provided. This is just another way of conveniently storing and viewing your mobile tickets. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. You will get an error message if you enter the Voucher ID incorrectly. Please wait a few seconds for it to load. Invitee B purchases the two seats they were assigned at step (b). These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. If you are linked to other members, you can find their barcodes by signing in, clicking on your name in the top right hand corner, and selecting "switch accounts". ) If this is the first time you have purchased tickets at ticketek.co.nz, you will be requested to enter your address to complete your ticket purchase. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. Ticketek Gift Vouchers look just like a regular Ticketek ticket. Click on the Event Title link or the BUY NOW button to see more information about the event which interests you, Keep your "preferences" up to date so we only send you information about the events important to you, Be the first to know about the latest events by, To find out more information about one of the hundreds of venues ticketed by Ticketek, select, Click on your chosen State to view the venues in that region. Gift Vouchers can be purchased for specific events when available. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. The Ticketek app will only use your basic Facebook details to access your Facebook friend list and, if they have also opted to use Friend Spotter, show you which of your friends are at the same event as you and where they are sitting. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. Tickets will not be issued to persons other than the credit/debit card holder. If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. Limitations on number of tickets purchased. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. You should receive it within 2-3 weeks, however, these timelines will be dictated by club processes. What are the reasons I can request a refund if I have purchased Refundable tickets? Can I request a refund if I change my mind about attending the event? <> How to resell a Ticketek ticket - Tixel Blog If you purchased online or through our call centre please contact Customer Service for further assistance. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. Change My Location Note that Mobile Ticket delivery may not be available for every event. Ticketek Gift Vouchers are automatically activated 24 hours after purchase, so you need to wait 24 hours after purchase to redeem your Voucher. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Please see the links below from both Ticketek (MCG) and Ticketmaster (Marvel Stadium) regarding their mobile ticketing processes.

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