Mostly impressed on just how fast it was delivered! I am still waiting for the product and I have not received any email when they will send to me . Thank you for the fast delivery. Its disappointing what a mess this company has become, not a good look. Jacquemus Jacquemus is a French brand created by self-taught designer, Simon Porte Jacquemus. It was my first time buying here online, and it won't be the last.I ordered from Spain and the shipment was so fast.The product arrived in perfect conditions.Love everything about this brand, 100% would recommend! The website is very userfriendly, I found everything great. Im a big time jacquemus fan and have been for years. All previous emails sent to you from my private email prior to involving PayPal were ignored. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Jacquemus Shop now Gente Roma, a place to be, a place to get inspired #genteroma slide 6 to 7 of 5 Free shipping only for logged in customers for orders over $ 600 Shipments within 24/48 working hours from receiving the order confirmation Free return only for online orders Within 14 days of receiving your order with our DHL courier Secure payments Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. They are so dope and very light so dont pull on the ear lobes. The bag is okay but a bit dusty and dirty. I love your collections every year. For questions, discussions, and news about handbags and the fabulous designers who make them. | Read 21-40 Reviews out of 698 Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. It goes against our guidelines to offer incentives for reviews. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. You are very welcome to get in touch for size and styling advice or with any further questions on your order. I love jacquemus and its style and the quality is on top! Delivery service was also excellent and I was able to arrange pickup from my door which was helpful with a busy schedule. Coinbase CCO just revealed the new 24/7 phone support number 818-748-9071 for users in USA and canada. Wonderful treatment,fast shipping,easy tracking and very careful packaging.From my experience I have no objection,I would definitely buy again.They won a spanish client. Free shipping on full-price orders over $100 USD and other orders over $300 USD. The quality of Le Grand Bambino bag is amazing. Product well represented in PDP (would be nice to get a closer shot of the material). The website is very userfriendly, I found everything great. Find out how we combat fake reviews. All previous emails sent to you from my private email prior to involving PayPal were ignored. I was sent the wrong hat and my emails were ignored until I raised a dispute through PayPalSo yeah not a satisfied customerOnce PayPal became involved my issue was resolved quickly but not untilthen. Fabulous Quality and Design! Received the order but the box looks like its thrown somewhere. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Jacquemus Small Le Porte Azur Leather Crossbody Bag $375.00 ( 1) Free Delivery Jacquemus Le Pitchou Circle Neck Pouch $305.00 Free Delivery Jacquemus La Maille Carozzu Stripe Hooded Oversize Wool Blend Sweater $468.00 (40% off) $780.00 Free Delivery Jacquemus Le Carre Rond Leather Card Holder $400.00 Free Delivery New! I love that it was delivered to me super fast! Quality is great! The bag is okay but a bit dusty and dirty. Revoke a Website or App's Access to your Login with Amazon Information. I loved the bag, it's great, and super fast delivery, thank you. Our native-speaking Customer Care team is available 24/7 to support you. Verification can help ensure real people write reviews about real companies. Read about their experiences and share your own! Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. Also this is summer and in France, and it is like no mans land, lol its always hard to reach someone during that time. It was it left to sit in the pouring rain. I know Jacquemus has had issue with delivering orders in a timely fashion in the past, but this was not my experience at all. Wonderful experience, I love my product!!!! Create an account to follow your favorite communities and start taking part in conversations. The delivery was made very quickly and arrived in very good condition. Hope i could get an answer as soon as possible. So thank you Jacquemus!!! And I was expecting to recieve it in a nice jaqcuemus box except for the dust bag for 800 Im expecting to receive it in a fancy packaging. was ok but the delivery with UPS was HORRIBLE. These tasks include: - Helpdesk live chat support for technical issue (follow the manual) - Promotional giveaway and resolvent procedures. Fast delivery, very nicely packed.Amazing product. They also gave me. Full-time - Part-time - Temporary -Contract. I could find the contact number only from the cached page found in Google. Call us on 1 877 799 0627 from the United States, or +44 330 022 5701 internationally. Delivery was left on doorstep whilst I was at work. $25 - $35 per hour | Online/Remote Position | Flexible. I loved the bag, it's great, and super fast delivery, thank you. I am still waiting for the product and I have not received any email when they will send to me . Thoroughly of-the-moment and full of personality, Jacquemus (a nod to the designer's mother's maiden name) approaches modernist French womenswear with an eye for deconstruction and an optimistic spirit. Some people are still working there, he is the face and owner, it doesnt mean he doesnt care. Very happy with what I ordered, the packaging was cute, love the stickers and little thank you card, also the fact that not only do bags get dust bags, but clothing pieces do as well! please contact customer service within 60 days of purchase. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I love my bag! I would have expected more for that money. My experience was amazing! | Read 41-60 Reviews out of 545 Outstanding Customer Service! Jacquemus' skill at infusing innovative shapes with an irrepressible sense of youth and femininity has won critical acclaim as well as a devoted following: the designer is the winner of a special jury prize from LVMH in 2015, and a finalist for the group's Prize for Young Designers the year before. My experience was amazing! Much better of you used dhl not ups. 2023 Trustpilot, Inc. All rights reserved. Customer Service Representative REMOTE (US) SERVICE DELIVERY WORK AT HOME (US) FULL TIME SupportNinja is a new kind of BPO. 1,977 people have already reviewed JACQUEMUS. Here are 8 tips for writing great reviews. and the service is great and shipping is fast! . Fabulous Quality and Design! I truly think this is human error and it will get better. Ive bot a hat and it has such soft material and vivid colors that now we are arguing with my daughter who will get it . We use dedicated people and clever technology to safeguard our platform. I ordered the Grand Bambino bag. Got this a gift for my wife, she fell in love with it! Im now down several hundred pounds with no order because they use a courier that leaves parcels in unsafe places. I ordered the Grand Bambino bag. They ask you to attach the invoices but forget to tell you that for it to be returned fees need to be paid prior so it can be returned. I purchased a bag (Le Chiquito Moyen) recently from the website and it came with huge creases so i was looking for a refund or exchange but ive sent both an email and the contact form, neither to which they have responded to. Quality is great! Free shipping on full-price orders over $100 USD and other orders over $300 USD. Overnight shipping is available for $20. This is unacceptable. Pretty things in your Shop Jacquemus is great!!! Jacquemus New arrivals, now dropping five days a week - discover now, Claim your exclusive discount code when you subscribe to our emails. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We also ensure all reviews are published without moderation. Got this a gift for my wife, she fell in love with it! Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. I love your collections every year. The delivery was made very quickly and arrived in very good condition. Two weeks went by and I never even received a tracking email. When I enter on my account, in the status of my orders I can't see which of them have been returned. Beautiful experience! My order arrived in no time and im super happy! Call now to get direct help from coinbase customer support executives. NET-A-PORTER Premier For customers based in New York City, and selected areas* of New York and New Jersey, our NETAPORTER Premier team is at your service from the moment an order is placed until it arrives at your door. We use dedicated people and clever technology to safeguard our platform. Ps, thanks for cute stickers which I get with my shipment. Thank you! I think they assume people wont call and they will just keep your money. I recommend shopping at Jacquemus. and our Received the order but the box looks like its thrown somewhere. Privacy Policy. The order arrived on time and every item came very well packed. Beautiful experience! It was it left to sit in the pouring rain. I love my experience so far and definitely will buy more. I received my parcel late and it then ruined a gift to someone. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Help us Improve. Easy to arrange refunds etc. The packaging, payment, etc. I cannot track my order and furthermore they delay it more than it should alwayss. Thanks for the customer experience as well. I am very happy with my purchase! However its your companys work to control the production quality of the bags and check the item precisely when some claimed the refund and repackaging it to other customers. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Everything was amazing. The refund was almost instant, but I originally placed via paypal. Everything was amazing. Will definitely order again! I will never ever buy anything from them again. With the pandemic, more and more people are shopping, entertaining, and simply being home has created a unique live chat job position that is well suited for interpersonal savvy applicants with . was ok but the delivery with UPS was HORRIBLE. Date of experience: January 24, 2023. On the other hand the packaging experience, delivery and quality of the handbag was 10/10.If they work on their customer service a little bit more, I'm sure they will become a 5 star company. The packaging, payment, etc. I live in London and need to send back my order but your instructions dont say that a proforma invoice should be attached to the outside of the box. I talked to them on WhatsApp and they answered immediately and said it was still processing but got me a coupon of 100 euros. I ended up ordering from FarFetch and the bag will arrive Tuesday. Received the order but the box looks like its thrown somewhere. The order arrived on time and every item came very well packed. Love the quality & style of the hat & quick delivery! In addition, the fact of sending us a little booklet I find it super cool. I started emailing customer service, messaged the customer service Instagram, nothing. But obviously they have some customer service issues at the moment. Customer Service; Wish List; Call Us +1 877 678 9627. customercare@net-a-porter.com. Date of experience: January 19, 2023 RM Ordered a bag and returned it. The pants were the perfect color, fit well and well made! 1. I ordered the Grand Bambino bag. I cannot track my order and furthermore they delay it more than it should alwayss. They have no phone to US because they are French based and not that big enough yet, they have no store in the us or whatever. I cannot track my order and furthermore they delay it more than it should alwayss. With my coupon I ordered jeans and they were send in two days, received three days later. The quality of Le Grand Bambino bag is amazing. Buy Jacquemus bags and get Free Shipping & Returns in USA. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. was ok but the delivery with UPS was HORRIBLE. I am very happy with my purchase! Use Switch Accounts. Suggested companies are based on peoples browsing tendencies. Initiative 1: Creating Jacquemus' first physical store in Paris. It was it left to sit in the pouring rain. Much better of you used dhl not ups. Our native-speaking Customer Care team is available 24/7 to support you. I ordered the wrong size and had to return the item. Because of this I wouldnt order again.. Jacquemus for Women SS23 Collection | SSENSE SALE ONLY Gil Rodriguez Gimaguas Girlfriend Collective Giuseppe Zanotti Givenchy Golden Goose Goldsign Goldwin GR10K Gramicci Grape Grlfrnd Gucci Guess Jeans U.S.A. Guidi Haider Ackermann Haight HALFBOY Han Kjobenhavn Hannah Jewett Harlot Hands Harris Wharf London Hatton Labs HAY Helenamanzano It was really fast and satisfying! was ok but the delivery with UPS was HORRIBLE. I received mine within 2 days of ordering and I live in Canada! Thank you note, stickers, and the dust bag were a welcome surprise! We use dedicated people and clever technology to safeguard our platform. Quality is great! English. The packaging, payment, etc. $100 coupon code. It makes sense why someone returned it after removed tag of the item. A member of our support staff will respond as soon as possible. It goes against our guidelines to offer incentives for reviews. Shoulder-baring dresses, strappy sandals and accessories are designed to whisk you off to the south of France. The bag is okay but a bit dusty and dirty. The packaging, payment, etc. From the package to the product. I love your collections every year. The delivery was made very quickly and arrived in very good condition. The return process was perfect and easy! LE PAPIER Signature handbag - Structured water-repellent nubuck bag - Reinforced handle - Magnetic flap closure - Long removable strap - Engraved lobster clip - Interior pocket - Gold metal logo and hardware - Fully lined in cotton - Dyed. What should i do. Delve into our exclusive selection of designer must-haves. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. I started emailing customer service, messaged the customer service Instagram, nothing. Anyone can write a Trustpilot review. I'm just a little bit disappointed with the site of the company. Coinbase customer service number. Thank you very much.I especially loved the packaging- as always :). Love the quality & style of the hat & quick delivery! Terms and conditions apply, Shop from over 500 of the world's finest luxury designer brands & be dressed for any occasion, Saudade asymmetric draped woven mini dress, Espelho gathered cutout stretch-jersey mini dress, La Maille Neve cropped brushed stretch-knit cardigan, Cutout draped stretch-twill mini shirt dress, Amaro cropped draped cotton-blend poplin shirt, Espelho twisted stretch-jersey midi skirt, Espelho cropped asymmetric stretch-jersey bandeau top, La Maille Neve cropped brushed knitted cardigan, Le Chiquito Moyen croc-effect leather tote, Concha embellished one-shoulder ruched striped seersucker top, Neve cropped brushed stretch-knit cardigan, Bando cropped button-embellished ribbed-knit cardigan, Espelho cropped cutout stretch-jersey top, Le Chiquito Long croc-effect leather tote, Ascu cropped one-shoulder ribbed linen-blend top, Concha cutout striped ruched seersucker midi skirt, Cropped one-shoulder striped seersucker top, Asymmetric embellished cutout stretch-jersey midi skirt, Pralu cropped embellished ribbed-knit top, Le Bisou Bandana printed cotton-poplin shoulder bag, Concha cutout striped seersucker midi skirt, Cropped tie-detailed organic cotton-jersey top, Maraca cutout stretch-cotton poplin shirt, Le Foulard Lamba printed cotton and silk-blend pareo. Here's the number, +33 1 42 99 61 70 I had to download Skype to make the call and paid $4 for 400 minutes. I love your collections every year. I also just saw a post on Twitter of Jacquemus himself dancing at a party so Im extra pissed lol. A little bit sad, that you cant reservate an item for a period of time when you adding it on cart, because someone can just be faster then you and get it before you do. Date of experience: 19 January 2023 MO Outstanding Customer Service! Two weeks went by and I never even received a tracking email. I ordered my correct size, received my package and received my refund from the first order all in 1 weeks time! Awful brand terrible business. In addition, the fact of sending us a little booklet I find it super cool. Reddit and its partners use cookies and similar technologies to provide you with a better experience. The attention of detail with my order was exceptional. Very helpful customer service. Available 24/7. + Medical, dental and vision benefits; EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland. Jacquemus customer service . To find out more, please visit our Privacy Policy. The company was founded in 20019 by Simon Porte Jacquemus. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The shipping is fast, no custom clearance hassle because everything has been paid and taken care of. Coinbase customer support number is online now. I am disappointed with my purchase as it did not come with a dust bag or any branded packaging. In addition, the fact of sending us a little booklet I find it super cool. Jacquemus customer services told me they have to wait for a UPS investigation which closed as "delivered" despite them admitting they had no proof of it being delivered, so Jacquemus won't help. Customer service is good when you are able to connect with them via telephone, mail customer service is not good. They where very helpful great experience with them. Overall it was great! The return process was perfect and easy! Incredible quality, lots of compliments. Simon Porte Jacquemus's proportions are intentionally abnormalone part ruched, another cutaway. Users can call our helpline number to resolve their crypto related ptoblems quickly. They sent my address wrong to UPS, told me it was my fault! I shouldnt have to call France. Call now to get direct help from coinbase customer support executives. I love JACQUEMUS! Outstanding Customer Service! My order arrived in no time and im super happy! I love that it was delivered to me super fast! Its just that they grew so fast and I think they were taken aback from all the success. + Paid training & PTO. The website is very userfriendly, I found everything great. I know its a very long time.Im so happy with my purchase thru the original website.Best of luck for all the workers in this lovely brand.Thaaaaaank yooooou!Regrets,Shaikha From Qatar. It was packed like a present: in beautiful paper; personal letter; with a package bag and as extra some stickers. Thank you for the fast delivery. We are currently recruiting top talent for our Eastern, Central, Mountain and Pacific time zone Medicare Retiree Solution Customer Service Centers. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When I tried to find the support form it appeared, that your site doesn't work properly. Privacy Policy Two days later I received my tracking and got my packages. Simon talked about it and said they had big problems in may June but I think its resolving. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. This is a strict requirement by international couriers like DHL and this extra step is taking me time, as I dont have a printer at home. Kendall's Edit; . Read about their experiences and share your own! The return process was perfect and easy! . They had 150 employees at the beginning of 2022 and now have more than 500. I love the quality of the bag and how fast arrived to me, its a bit small as no many things fit, but pretty bag and color-Thank you-. Thank you very much for the complete set for the purchase and special thanks for the gift in the form of sticker packs. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. Verification can help ensure real people write reviews about real companies. or fill in the form below. Anyone can write a Trustpilot review. To help us resolve this quickly for you, please provide us with the following photos as attachments: photos of the item received the product tag the size tag Description. Verification can help ensure real people write reviews about real companies. Continuez, vous etes parfait.Tres belle journee. Jacquemus's new take relies a lot on dramanot just of the unmatchable set designbut of volumes and precarious straps and cinching that may not translate as easily into a real life away from the. Please note: the items in your shopping bag may be deleted if you change your region or your delivery destination. Recently I looked at the cap (artichoke) I find it very original with the reference of the bucket hat. After ordering I received a confirmation email and the site states there would be delays. I ordered the Nike collection and had no news for 4 weeks but since they said they had delays I did not worry. Very clear navigation and easy check out experience. Find out how we combat fake reviews. Companies can ask for reviews via automatic invitations. Even though the shipping was super fast, the cap i received unfortunately is not properly black. The ordering was easy and the quickness of the shipping was amazing. Shop the latest collection of JACQUEMUS clothing and accessories at FWRD with free 2-3 day shipping and returns, 30 day price match guarantee. Find out how we combat fake reviews. + Advancement opportunities - 80% of our frontline leaders have been promoted from within. I was very disappointed with my purchase. JACQUEMUS Welcome to the sun-dappled world of Provenal designer JACQUEMUS, which is brimming with natural fabrics, figure-framing cuts and earthy hues. Verification can help ensure real people write reviews about real companies. your website is fancy and super cool but the thing is there are some difficulties on sorting, filtering, etc. When I found the box it was soaked and so was the inner bag the pocketbook was sent it. Worldwide Shipping. All rights reserved. We also ensure all reviews are published without moderation. Find out how we combat fake reviews. My experience was amazing! Yellow Le Raphia 'Le Petit Panier Soli Cuir' Tote, Brown Le Raphia 'Le Bisou Mousqueton' Bag, Off-White Le Raphia 'Le Bisou Gros Grain' Bag, Purple Le Raphia 'Le Bisou Mousqueton' Bag, Black Le Raphia 'Le Petit Bambino' Coin Pouch, Off-White Le Papier 'La Banane Meunier' Pouch, Brown Le Papier 'Le Grand Chiquito' Top Handle Bag, Purple Le Papier 'Le Sac Rond' Top Handle Bag, Brown Le Papier 'Le Chiquito Moyen' Top Handle Bag, Brown Le Papier 'Le Chiquito Long' Clutch, Brown Le Papier 'Le Bambinou' Shoulder Bag.

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