leviton ips02 won't turn on

I can see the uninsulated ground wire in the box, that goes to green, you may have to marrette and add a few inches of wire to do it. Using a lightning cable, you need to connect your iPhone XS (Max) to the system. I have wrestled with them for an hour today with no luck but, as I typed thisthey turned themselves off. They work best in rooms where you may enter and exit with your hands full or if reaching for a light switch may be difficult and possibly hazardous. Anyways Let me contribute something to simplify all answers here. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. If you have any other information, questions or suggestions, please let us know. Awesome. The always-hot wire (typ. If turned off manually at either switch, they simply turn themselves back on. You'd have to test it. You won't be charged until the item ships. The exterior l Hi - I am trying to install a lighting fixture for the first time. I had a Leviton Motion Sensor switch that had always been working for maybe 4 years now. . Super pissed as most of my devices are WiFi. It sounds like you may have incorrectly hooked up the load wire or perhaps disconnected the neutral by accident. Reviewed in the United States on January 5, 2018. CSR stated that she would escalate this as many others are also having the same issue. Have been trying to add the switch to the SmartThings Hubbut no success. I dont think the way I am checking for ground is accurate. https://www.leviton.com/en/support/contact-us/product-support. 0 If a neutral is present in the wallbox, remove the green sleeve to expose the white wire and connect it to the neutral wire. Yeah, dont buy electrical gear on Amazon, its wall to wall overseas junk even the stuff thats supposedly sold, Perfect, yes I shall buy from the local store. Exact same thing happened. Sadly once the CFL's and LED lights came on the market it was obvious that the old switch would no longer work as others have asked the question "will the light stay on at a dimmer/flickering state after the switch times out." So, this product would be better if the IR sensor was adjustable (it is not). The unit is as easy to install as any other light switch. All 3 of the wires are black and I am pretty sure I have them in the right order. All information is provided "AS IS." It has a infrared sensor (heat), which is good and bad. 180 Degree PIR manual-on wall box sensor, single pole, 150W LED/CFL, 300W incandescent/halogen, 200VA fluorescent ballast, 1/6 HP motor, 2.5A resistive, wallplate sold separately - Brown I installed the Leviton decora motion sensor in-wall switch in a walk-in closet. ), then hold down the power button for 15-20 seconds. Ideal for use in laundry rooms, basements, storage areas, pantries and garages. Exact same thing happened. 4. Received what appears to be a newer version of this. Connect your iPad to the computer, and launch iTunes or Finder. To learn more, see our tips on writing great answers. A hard reset can sometimes fix the issue. It also analyzed reviews to verify trustworthiness. I also filed a support request. Now i've tried this with 2 different recharger and same result above. As for tracing the wires through the walls, you can (circuit breaker off, of course) disconnect the wire at the switch, and disconnect a wire at an outlet, and see if there's continuity with the meter/tester of your choice (and some extension wire for the leads, in most cases.) The DOS02/DVS02, DOS05/DVS05 and DOD05 have a white wire with green sleeve over it. problems contact webmaster@doityourself.com. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Copyright If I use the app to turn the light off, or ask Alexa to do it, the lights come back on two or three seconds later. "\EX]32f``z\J*Od|Z{SC@r 2H> endobj 31 0 obj <> endobj 32 0 obj <>stream https://support.smartthings.com/hc/en-us/articles/115002392566-How-to-connect-Leviton-Wi-Fi-devices. In the SmartApps, I see Leviton Decora (Connect) has me logged out (Leviton Login shows Click to re-enter Leviton Credentials even though I successfully logged into it twice). F G[PAP]NC3]aeudX:@V|J@7)3;5aEcj[D!(2{GBB np;s'(@_iW" We are escalating this ticket in order to further investigate. Before you turn off the power to the circuit, use a multimeter to figure out which wire is hot by placing one probe on the ground wire bundle (bare copper in the back of the box) and one probe on each switch terminal in . However, in some instances if the sensor is placed too close to a heat source such as a dryer, stove or heating vent, the heat generated may trigger the lights to turn on or prevent them from turning off. 55 0 obj <>/Filter/FlateDecode/ID[]/Index[29 45]/Info 28 0 R/Length 121/Prev 151640/Root 30 0 R/Size 74/Type/XRef/W[1 3 1]>>stream Seems like some kind of authentication issue where it doesnt hold credentials. Tracking, same exact issue as Bob. Im in BC Canada and our go to store is Rona, or Home Hardware etc. These units are designed in a way satisfactory to UL to safely bootleg neutral off ground if neutral is not available. Decora Motion Sensor. Control the light and either a fan, heater or second light load. Is it a bug in the new ST software? I don't keep up with occupancy sensors for a house. A place where people can come to learn and share their experiences of doing, building and fixing things on their own. Deep thanks to the both of you for your suggestionsthough Ill attempt to contact Leviton on MondayIm resigned to throw in the towel : ) The DOS15 and DVS15 motion sensors require a neutral wire for installation. It is recommended to only connect to the ground if there is not a neutral wire present in the wallbox. If your phone won't turn on, follow these steps to check your hardware and charge your phone. Can I abandon the 3 way switch all together? Most Decora motion sensor switches have been designed to use existing wiring and do not require a neutral for installation. Make sure you have the latest version of iTunes or Finder (Mac with macOS Catalina 10.15 or above) installed on your Mac or PC's. 1. Create an account to follow your favorite communities and start taking part in conversations. Ground wires, exterior light fixture- proper way to connect ground wires, Install a lighting fixture for the first time, Getting Ring 2 Doorbell powered by existing wiring. Chime voltage: 11.5V The green locator LED turns on, but it will not turn on my lights. It will drain any residual power. SmartThings hubs can only connect directly to zigbee and z-wave devices. These occupancy switches only work if they are properly grounded. Is there a work around? rev2023.3.3.43278. Step 2: Open Finder on Mac. If your iPhone screen is blank or frozen, this step-by-step guide will fix your iPhone in no time. Airflow, HVAC ducts and heat sources must also be taken into consideration because if any are too close to the sensor, they can inadvertently trigger it. You may freely link However, the sensor sensitivity setting can be adjusted, or the sensor can be set to manual-on so it functions as a vacancy (manual-on) sensor. Qty: . The DOS05 and DVS05 models can be wired in a 3-way application using either a single pole switch or a 3-way switch. When I wire it as per photo, which is as per instructions, it turns on once when I turn breaker on. This page works best with JavaScript. I measured the ground between the ground cable (so its a 14/3 wire in the box) and black and red cables. The support page says it will only work with the classic app. This should fix if your laptop won't turn on. Some Wi-Fi devices can be added via a LAN integration. Reviewed in the United States on August 29, 2021. Somehow, the switches resolved their issue overnight. This one works and is easy enough to set up/install with home wiring knowledge. Here are some things you need to know to make it work well: Reviewed in the United States on July 23, 2022, Reviewed in the United States on December 17, 2016. After taking the plunge on these switches I now have light when I need it and none when I don't. Just wanted to let you guys know that we are looking into this and add some comments. the photo does not show how the sensor is wired, Great job including a photo, it's amazing how many don't think to do that. Refertosectionon Adjustment settings. For IPS05, lights will automatically turn ON after power is applied. If turned off manually at either switch, they simply turn themselves back on. In my case it always senses occupancy, but it has many false positives. Red on device, back on cable) going to the lamp will attach to the 1 wire its already attached to. His resolution was to tell me that the light switch is broken. Ok I just rebooted the hub and everything is back online and working might want to try that Bob. Then, you will need to pigtail off them. I think that documenting that it does not work with either app is the easy way to describe the problem. The neutral if present will also pigtail. When you get the option to restore or update, choose Update. Leviton IPS02-1LB Decora Motion Sensor in-Wall Switch, Auto-On, 2.5A, Single Pole, 1-Pack, Brown Visit the Leviton Store 1,267 ratings $2899 Color: Brown Size: 1 Pack 1 Pack 3 Pack See more About this item Automatic ON/Automatic OFF provides 180-Degree field of view and 900 square feet of coverage 3. A vacancy sensor switch is recommended for use in high traffic areas such as hallways, childrens rooms, living rooms, dining rooms and bathrooms, where people and pets frequent often and where energy savings can be achieved by turning off the lights when the space is unoccupied. Make sure such a setup is approved by an NRTL; this is the last place you want cheap Cheese junk. My (again very limited) understanding of doorbell buttons was that they just complete a circuit, but since there's 11.5V at the chime even without the doorbell being pressed, apparently I don't even understand that much correctly. %PDF-1.3 % lets hope you didn't kill the switch by wiring it like that.:(. Close enough. Trying to understand how to get this basic Fourier Series. That is not true for the classic app, and I dont know if its going to be changed in the future. View our Privacy Policy here. Then put your battery back. (Before anyone jumps on me, I did check the manufacturer's instructions and they do in fact use the EGC as the return for this device. To figure out which cable is the OUTLET and which is the LIGHTS simply connect HOT to either black cable from the other 2 wires, whichever becomes powered let you know which cable it's from, you can wire these to a switch if it makes you feel safer. Step 3: Click your [iPad's name] in the left sidebar of Finder. See product instructions for more details. Make sure they know you have the Wi-Fi version, not the Z wave version. So, in his attempt to fix the problem, he removed the light sensor and messed around with the wiring and now the green light doesn't blink anymore. Make sure all cooling vents are clear. For standard sensors the faceplate color change kit is DOSKT and for the combination sensor the faceplate color change kit is DHDKT. It is designed with an extensive "minor motion" area where even slight body movements will be detected, Four optional manual adjustments for delayed-OFF time settings maximize energy savings: 30 seconds (for walking test), 5 minutes, 15 minutes and 30 minutes, LED Indicator Light flashes when sensor detects motion to verify detection is active, Unit can be used for 120V lighting. 2 wires in only. If it's truly drained, the device won't necessarily light up right away. Connecting the entire house started as a fun technical problem for me to solve andthough I am usually quite good at troubleshooting problemsIll admit that Im now out of my depth. I think like mine, you had 3 cables running into the same box because 1 cable is the power from the fuse box or is a part of the circuit that this belongs to, bringing power to this junction box, the other 2 cables are from the nearby outlet, and the other cable is probably your lights, so you have 2 cables which are LOADS. Press J to jump to the feed. Spotlight / Ground Wire / Nowhere to attach to? Then turns off after timer runs out, the. This obviously assumes the ground wire there is functional. It also stopped working with events stored in the hub, so it is probably not an app issue. add a pigtail to that HOT/ OUTLET and connect it to the switch/ sensor's HOT terminal, next take the wire for the LIGHTS and connect it to the switch/ sensor's LOAD terminal. Please make sure that you are posting in the form of a question. And, of course, the scheduled events do not work either. Occupancy Sensor Won't Turn Off - Leviton IPS02 I have a pretty simple task that I am struggling with. Got this response from tech support: Hello Mike, Thank you for reaching out to SmartThings again in regards to your Leviton Decora WiFi switchces and dimmers frequently disconnecting. I have flipped the breaker off, taken the old one off and have the new one installed. In some States/jurisdictions like California, the building code requires them. They come upon a box with more wires than they need, as you have here. A "cable" is several "wires" in a sheath. If I press the button in the app, it changes to TURNING ON, but does not turn on the switch. To calculate the overall star rating and percentage breakdown by star, we dont use a simple average. and more. Got the lutron 3 way sensor working in under 20 min. If lights still do not turn ON, refer to the TROUBLESHOOTING section. Reviewed in the United States on October 15, 2020. The green light on the switch is flashing, but the application cant find it. I am terribly sorry for the understandable frustration that you are currently experiencing with the Hub and with the new SmartThings app. If your laptop starts, turn it off again and reinstall the battery. If the laptop won't turn on after you've reinstalled the battery, you likely have a faulty battery and need to replace it with a new one. Any help would be appreciated. Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. In desperation last night, I finally had to unscrew the light bulbs in the wall sconces as there was no other way to turn them off. Freeman, I just double checked and I DO get a solid ground, for some reason when I checked AC on the Hot and Ground last time I wasn't getting 124 volts AC, I double checked and it reads 124.9 - 125 volts now. Anyone have a workaround? Yes, using the DOD05 Combination Occupancy Sensor with Fan Switch, each load has a separate countdown timer which can be programmed with different time-out periods. again, runs 30 seconds turns off, turns on for 30 seconds ad nauseum. They can also operate locally even if the Internet is out as long as the local Wi-Fi is still active. Your patience and assistance are tremendously appreciated. Mutually exclusive execution using std::atomic? New firmware releases often result in a bunch of trouble tickets, so. It's exactly like you said. Leviton Manufacturing Co., Inc. All Rights Reserved. But the temperature in the bathroom definitely doesn't change much (definitely less than one degree). I foolishly couldn't wait for a time I could turn off the breaker and wait for a second set of hands. LED flashes when on for first use but does not flash ever again. Press and quickly release the volume down button. Maybe Im doing something wrong? They are very rarely used in a house setting. Then turns off after timer runs out, the. If the BX jacket were ground.. the box where the sensor switch is would be grounded and would be working, Since it is not working. the BX is not a reliable ground. There are also occupancy sensor models (DOS02, DOS05, DOS15 and DOD05) that can be switched to a vacancy control to comply. Press and quickly release the volume up button. If I use the app to turn the light off, or ask Alexa to do it, the lights come back on two or three seconds later. Compatible with both electronic and magnetic ballasts or 1/6 HP loads, Fits in standard wallbox and replaces single-pole wall switch, Neutral wire not required, suitable for retrofit and new construction applications. This really sounds like something you should be discussing with Leviton support. . We will reach out once we have more information. Which model smartthings hub are you using? As said OUTLET is always connected to HOT. Long live classic!!! After reinstalling the light fixture the motion sensor was blinking green then made a click when senses motion, but the light did not turn on. I gave up on that particular switch and decided to try another one in the garage. If you can power on your laptop without the battery installed, the issue isn't the power supply, it's your battery. Asking for help, clarification, or responding to other answers. Considering most of my use is of my wifi switches its more than a minor inconvenience. Reviewed in the United States on April 4, 2015. Black) will pigtail into a group of black wires, as it probably already does. At . Keep holding the Side key and press the Volume Down button at the same time. By plugging. They control two, 2-candelabra bulb, wall sconces. We welcome your comments and The IPS02 will manually turn-on lights or the load by depressing the ON/OFF paddle on the device. 1. The default is set to the medium range, but you can increase the sensitivity range to high or reduce the sensitivity range too low for smaller spaces. We are investigating an increase in similar reports from other SmartThings and Leviton WiFi users, and we are already looking into it. I would have to re associate the switches with their automations. }CP C) Whatever you're trying to say here is difficult to find because there is no formatting. This morning, the switches are working normallyboth manually and through the Echo voice control. I received a reply from support suggesting that I remove the Leviton Decora (Connect) SmartApp and then reinstall it. See product instructions for detail. It can also be adjusted to meet code requirements. I can confirm that the 2 recharger is working because the 2 recharger works with my other HP laptop, meaning it was able to recharge my other HP laptop. Right now, I have rewired it back to standard light switch, and it does work when the light switch is flipped on or off. Other than these three occasions, the switches have performed flawlessly. IPS02. Connect and share knowledge within a single location that is structured and easy to search. Vacancy sensor switches are required by code in some States/jurisdictions such as California. The steps to enter your Leviton credentials and set up the cloud connection are slightly different depending on which app youre using, but both sets of directions can be found here: The step-by-step guide is also attached. On This Page : #1 Check the Power Supply, Laptop Charger and Battery #2 Disconnect All External Devices, Unplug All USB Devices #3 Inspect Your Asus/HP/Acer/Dell/Lenovo Laptop Monitor Quickly Access Data and Files When Computer Won't Turn on #4 Try to Start Windows 10 Laptop/Computer in Safe Mode So I did the Pigtail for the ground. =I$rri. Connect the power supply (power adapter). Yes, all motion sensor light switches can be manually turned on or off by pressing the push pad on the face of the device. The DOS15 and DVS15 models can be used in multi-location (multi-way) installations when paired with a DD0SR switch companion. All grounds always connect to all other grounds is a rule. I have tried resetting the router, and operated them with the router off, but no change. Armstrong pump Astro 230ci: purring noise. I have been using the classic app. Doesn't turn on again. Meaning replace all those runs of BX, one-by-one, exactly as it's currently routed. An occupancy sensor switch automatically turns the lights on when motion is detected within the sensor viewing range and automatically turns the lights off when the room is vacant, and motion is no longer detected. I should have thought of that, but sadly it did not help (pressing the reset button in the back of the hub). All white neutral wires get tied together. To start with, press the Side (on/off) key on your device for around 3 seconds. Looking for best transition? Yes, the motion sensors have 3 sensitivity settings. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Same with the Alexa app. That should pull in all the switches from the Leviton account. If your PS4 isn't starting, what you can try doing is power cycling your PS4, unpl. Why are Suriname, Belize, and Guinea-Bissau classified as "Small Island Developing States"? Ive exchanged for a new one. Be sure to confirm by checking the product package or instructions for load requirements before installation. When I turn off the switch, I can easily pick the hot cable, both the multimeter and voltage tester are picking up values. iPad with Face ID: Press and quickly release the Volume Up button. Next, reconnect the charger and see if your PC powers on. How to fix iPhone that won't turn on! Try. Returning it and getting a . endstream endobj 640 0 obj <>/Metadata 21 0 R/Pages 637 0 R/StructTreeRoot 33 0 R/Type/Catalog/ViewerPreferences<>>> endobj 641 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/Properties<>/MC1<>/MC2<>/MC3<>/MC4<>/MC5<>/MC6<>/MC7<>>>/Shading<>>>/Rotate 0/StructParents 0/TrimBox[0.0 0.0 792.0 612.0]/Type/Page>> endobj 642 0 obj <>stream Im a journalist, not an electrician. Keep holding the button (or buttons) until you see the recovery mode screen. Would Grounding pigtail with grounding screw short wires work? Website operating On your iPad with a Home button: Press and hold both the Home button and the top button. Mentally, they perceive the wires as The wire I need, plus a bunch of spares. Yes, all Leviton vacancy sensor models can be used to comply with the California Title 24, Part 6 Automatic-off Controls. Is the junction box metal? Leviton IPS02-1LW 300-Watt Incandescent, 150-Watt LED/CFL Occupancy Sensor (Auto ON/Auto OFF), Single Pole, White. "Metal tubes" meaning like electrical conduit? you must tie your HOT with your OUTLET black wire otherwise the outlet will only be powered when the switch is turned on. Step 6: Try to power on the laptop and see if it can turn on. I have it installed in a bathroom off of a mudroom. Functionally it will replace the one that broke but the new one has wire leads instead of the terminals. The wire to the switch has its ground wire cut/terminated. They just. The grounds you separated need to go back the way you found them. Granted, in Houston the temperature difference between inside and outside in the summer is significant. For $15, I can remove the smart switches and replace them with standard ones. Usually novices do this because the instructions require attaching a neutral wire, and they havent accumulated the array of kit that an experienced person has - scraps of NM cable for pigtails, variety of wire nuts, etc. The LED nightlight consumes . Tedious, but it will sort out pretty quickly. Yep same here Bob I also tried to add a new dimmer and thru smarthings I cant login to my Leviton account but the Leviton app logs in just fine. K' alp/;][ 7>$S\0h#vpi16&,C@. Check if the Load (switch-leg) wire (typically black) is properly connected to RD. Step 5: Connect the charger and battery to your Dell laptop. One of the fixes that I tried yesterday was to turn off the circuit breakers that control those lights, thinking that perhaps a break in current might reset the switches. IPS02-1LB IPS02-1LB Choose a Color Decora Motion Sensor In-Wall Switch, Auto-On, 2.5A, Single Pole Decora Motion Sensor. suggestions. Thanks for contributing an answer to Home Improvement Stack Exchange! The DOS02/DVS02, DOS05/DVS05 and DOD05 motion sensor switches have flexible wiring options with a wire that can be connected to a neutral or a ground connection. We are here to help. I'm actually surprised you found a 3-way locally. hbbd```b`` qd"z_x;"Y9^k0d):FDrmI/fIy`v >20],HC? l If I then go to the actual switch and turn it on, the status changes to ON, so it is communicating with the switch, just not controlling it. Your one stop guide to instruction sheets, installation videos, FAQs, tips White wire, black wire (black is the line, I verified), and a bare metal wire. It only takes a minute to sign up. One light fixture is a 2-tube fluorescent and the other is a single bulb CFL. the hot wire(you just marreted) goes to the BLACK screw, the load wire (going to the light) goes to the RED screw. Why does Mister Mxyzptlk need to have a weakness in the comics? When I screwed the lightbulbs back in this morning, the switches were off and they now work fine. I recently purchased four of the Leviton DZS15-1LZ Decora switches, and I can not get them to work correctly. They are very rarely used in a house setting. Having trouble with a Leviton IPS02 occupancy switch My 3 yr old son has trouble getting to the light when he has to go to the bathroom. Both work fine. 1995-2023 MH Sub I, LLC dba Internet Brands. What sort of strategies would a medieval military use against a fantasy giant? For IPV05, press Timepush pad. when turning on and off, I'm hoping that the click is representative of a well made solid-state switch that will last as long as the prior out-dated switches and not wear out over time. To wire this to a switch or motion sensor you need to use a non contact probe or multimeter and find your HOT black wire. Anyway, you are at the horns of a decision to stay with this neutral-less device (that needs ground) or sidestep into a neutral-required device, since you do in fact have neutral here. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. The DOS15 and DVS15 motion sensors require a neutral wire for installation. Electrical, AC & DC. Questions of a Do It Yourself nature should be P1qK(/EI=]Lmvz}E1S+Nb^My ,?,yTnoSI5-fV6hQUy[7oj5/$,LEJuc. If the residual power is causing the issue, your laptop should work fine now. You mentioned sensors with neutral connections? The DOD05 can be used to control both light loads and a separately controlled fan load with timer. Try to turn on your Surfaceif that works, the accessory may be the problem. Device Mounting:TURN OFF POWER AT CIRCUIT Lights should turn 0ON. Don't be tempted to go shopping for a 3-way occupancy sensor just yet. The problem is truly bafflingas the issue happens without any outside input (I hadnt been using the lights yesterday when they came on by themselves) and the issue seems to resolve itself with no outside input. I have a pretty simple task that I am struggling with. Leviton's IPV02/IPS02 Universal Vacancy and Occupancy Sensors combine state-of-the-art technology with new aesthetics to provide optimal management of lighting and motor loads and a choice of either Manual-ON (Vacancy Sensor) or Automatic-ON (Occupancy Sensor) switching. My question is: Is this an issue at the light switch end or an issue at the light fixture end? Now you are in Recovery mode here . Power-cycle your power adapter. If your iPhone has a broken button and you need it to turn on, you can plug it in to charge, and it will turn on automatically once the battery has charged enough. A neutral-required one should be, A) I'm not the one who asked this question. I have a dilemma with a spotlight above my garage. Yes, the sensors faceplate can be removed and replaced with other color options. If that didn't work, connect the power supply that came with your Surface. With the computer turned off and unplugged, remove any external devices (USB drives, printers, etc. Then press the power button to turn on your Surface. - Locate and open the Leviton "Decora Digital Dimmer & Timer" app on your smart device. Not what is pictured, possibly newer version, Reviewed in the United States on September 17, 2022. I bought a new switch and still does not work. Leviton's occupancy sensor switches incorporate an ambient light override setting which, when enabled, will prevent the sensor from switching the lights on when there is ample daylight in the space. On an M1/M2 Mac press and hold the Power button until the Mac starts up and eventually shows the start up options. Note that the procedure is kind of weird if you are using the new app instead of the classic app. Installation is complete. Last but not the least, I found that I needed to connect the ground (something that the prior switch worked without even though it had a ground wire), as the switch did not seem to like being without the ground, since the house had a ground but was not pigtailed for the original switch, I had to monkey-fart around connecting that up as well. 2. My other HP laptop also shares the same recharger . If so, it sounds like it shouldn't be too much trouble for you to run new cable with a proper ground from the panel? Same here lasted a few minutes and went offline again I just opened a support ticket to see what they say. And which version of the smartthings app? Essentially, the light fixture has those metal tubes (the ones from 1950s) and in them is the old style two wires (black and white) and obviously no ground. Disabling it will result in some disabled or missing features.

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leviton ips02 won't turn on