studentuniverse refund policy

For all travel we strongly recommend that you take out appropriate travel insurance to cover your travel arrangements. The credit will be for the remaining amount of your ticket. Youll be able to use it on StudentUniverse, for flights operated by that airline. No need to worry, your credit is associated with your original booking and not just your email address. You can still book with StudentUniverse. We will advise you of the amount of the deposit and date for final payment at the time of your booking. All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. Most airlines are not offering full refunds at this point, except in very specific circumstances. Sometimes airlines provide us with fares they do not want displayed to the general public. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges that the airline may impose for this reason, nor the full loss of value in your ticket. Your travel credit and expiration date can be found in My Wallet. At the time, most countries haven't announced a vaccination requirement. The credit is a one-time use, not like a gift card where you can use it for multiple things. All you have to do to unlock our exclusive student and youth fares is sign up for a FREE membership. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We understand a lot of you have been asked to vacate your university or study abroad programs immediately. No one other than a party to this agreement, their successors and permitted assignees, shall have any right to enforce any of the terms of this agreement, including under the Contracts (Rights of Third Parties) Act 1999. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; . There are also plenty of travel deals available to all young people (18-25 year-olds). All refunds will be delayed until the situation stabilises. All travellers must have a valid passport for any international travel and many countries require at least six months validity from the date of return. If your flight gets cancelled by the airline and you still need to fly your best options are to either call us so an agent can re-book you or simply purchase another flight. A change to your student status will not impact your credit. We cannot provide advice or recommendations on whether or not you should travel to a specific destination right now. Your StudentUniverse reservation number (typically 6 letters) Your full name and date of birth ; The original flight date; The airline; Your email address; A phone number where you can be reached at any time (we have agents working 24hrs a day all over the world) The specific details of your request. AMAZON, AMAZON.COM, AMAZON PRIME and the AMAZON PRIME logo are trademarks of Amazon.com, Inc. or its affiliates. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. StudentUniverses obligations to you are to make travel bookings on your behalf and to arrange relevant contracts between you and the travel service providers. You are solely responsible for any such fees as well. Get Studentuniverse Refund Policy Promo Code from this link and save money on your next purchase. Vote. Travel documents may be subject to certain conditions and restrictions including being non-refundable, non-date-changeable and subject to cancellation and amendment fees. Please see your booking confirmation email for details of your booking provider and confirmation reference. Travel documents include airline tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Some airlines permit accrual of frequent flyer points/miles for our Student/Youth plane tickets, and others do not. However, a travel ban DOES NOT mean that you are automatically eligible for a refund. You should be aware that costs could increase closer to the departure date. They may change due to air traffic control restrictions, weather conditions or operational requirements. The request process may take up to 4-6 weeks due to the overwhelming volume of requests airlines are receiving. Airlines have specific guidelines for minors traveling without an adult (Unaccompanied Minors). If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Sometimes we and/or our partners are able to offer promotion codes that will give you an even better deal on your flight. You will need to have their legal name as it appears on their ID and their date of birth. It was officially launched in 2000 and remains a privately-held company. Do not book a roundtrip flight only to use the return portion. All rights reserved. How do I change or cancel my flight ticket? We will advise you of the carrier operating each flight in your itinerary. Any request for changes to be made must be in writing from the leadnamed traveller who made the booking. A flight disappearing from your account typically means that the airline has cancelled it. You must not make any booking unless you understand and agree with these Booking Conditions. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Many travel arrangements (e.g. However, reimbursement by an airline of the cost of a flight that forms part of a package does not automatically entitle you to a refund of your entire package travel arrangement cost from us. The Community List is available for inspection at ec.europa.eu/transport/modes/air/safety/air-ban/index_en.htm. Yes, same airline. The currency your card will be charged in will be noted at time of checkout (in the US, the vast majority of what you purchase is charged in USD). We will message those requirements to you (if there are any) prior to you making any purchase. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. All bookings are subject to the terms and conditions and limitations of liability imposed by these travel service providers. Under EU law (EC 261/2004) you have rights in some circumstances to refunds or compensation from your airline in cases of denied boarding, cancellation or delay to flights. Bad. Please reconfirm your flights at least 24 hours prior to departure. You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme. At this time, many (although not all) airlines have issued a waiver for a free change for any travel in March or April. We thought so! However, ***** policy allows rescheduling of your flights until September 2023. Other examples of minor changes include alteration of your flight departure time by less than 12 hours, changes to aircraft type and change of accommodation to a comparable or higher standard. Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). If you fail to follow this procedure we will have been deprived of the opportunity to investigate and rectify your complaint whilst you were travelling and this may affect your rights. Student bookings are for verified students and academic staff of accredited universities and colleges of further education, and youth 16-25 years old only. These Booking Conditions apply to bookings you make with our consultants (by phone or by email) as well as online bookings you make on our website. All orders are subject to acceptance by us acting on behalf of the provider. For any fare we advertise, we first check to make sure there are some available seats. I have questions about baggage. If your airline is offering refunds, we can advocate for a refund on your behalf. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Any loyalty program discrepancies in relation to your booking must be communicated to us within one month of your return date. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. However, you can use a debit or credit card with a billing address outside the United States and Canada for all purchases. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Masks are now mandatory in airports, train stations and other ports of travel. Travel credit is stored on your StudentUniverse account for future use. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). All airline tickets must be issued in the name of the passport/photo identity holder. If your ticket was totally unused, itll be for the full amount of the original ticket. You must read all applicable travel service provider terms and conditions carefully because in every case they will apply to the provision of your travel services. For all online air bookings, full payment is required at the time of purchase. Some countries require insecticide spraying of aircraft prior to a flight or while you are on the aircraft. Advertised prices may be limited to travel within specified dates. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. We know, its very confusing! We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. Anyone can book with us, just not everyone will be able to get access to special discount student fares. Currently, there are no nationwide testing requirements for domestic travel, but each state may set their own requirements. Unfortunately if we cant reach you, our agents have to move on to help other customers. This applies to future travel credit as well. Change rules and fees can vary tremendously. But ATOL protection does not apply to all holiday and travel services on StudentUniverse.co.uk. You must ensure that you are aware of any health requirements and recommended precautions relevant to your travel and ensure that you carry all necessary vaccination documentation. You can view any fees associated with canceling your ticket under the My Trips section of your account. If this is not the case, you must let us know. If you have any objections to your personal information being disclosed to an overseas recipient, please let us know. A contract on the terms set out in these Booking Conditions will exist as soon as we issue a confirmation email to you. Some countries have reopened borders to international travelers, with guidelines or restrictions. We offer exclusive student flight discounts that can't be found anywhere else and offer steeper flight and travel deals when we know students want to travel. The relevant travel service provider, and not StudentUniverse, will be responsible to you for the provision of the relevant travel service. If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. We understand the US DOT has recently issued a statement advising airlines to refund passengers for flights to, within, or from the United States that are canceled by the airline. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. Student hotels & hostels Most Popular. When assisting with an international travel booking, we will assume that all travellers on the booking have a valid passport. One-way fares to non-US destinations can require special visas. accounting for a significant proportion of the package. If a student does cancel prior to the start of university classes, 100% of tuition and fees will be refunded.. Withdrawal or cancellation occurs on the calendar day that the . You will need to know the legal name and date of birth of your friend(s). If you are not sure whether your ID complies, please check with our local state department of motor vehicles, or visit www.tsa.gov/real-id. It is important that you ensure that you have valid passports, visas and re-entry permits which meet the requirements of immigration and other government authorities (including, in certain cases, visas for transit points). Airlines allow this for international travel, but do not allow it for travel solely within the U.S. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. You can also update your email address to a more permanent one on your account any time. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. All airline tickets must be issued in the name of the passport/photo identity holder. If we have arranged a package for you and you are prevented from taking your travel arrangements you may make a request to transfer those arrangements to another individual. Sign up for sale alerts, email-only discounts, travel inspiration and more. To view and book these flights you must be logged in and a confirmed member of StudentUniverse. An incorrect name on a booking may result in an inability to travel on that booking and the booking being cancelled. Please note that for all air bookings a service fee of up to 16 will apply. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. 1 et seq., and administered by the American Arbitration Association under its Consumer Rules. We and or our affiliates may charge an online booking fee; this fee is highlighted upon payment and is always non-refundable. Any amounts you receive from travel service providers or travel insurance will be deducted from any sum paid to you as compensation by us. Please check that your passport is valid for 6 months or longer than your intended travel time. You may see the name StudentUniverse affixed to motor vehicles, on signs around the hotel or elsewhere. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. This deposit is non-refundable unless your tour is cancelled by us. Please travel responsibly and take into account all local health guidelines and restrictions in both your home city and the destination youre considering visiting before traveling. If you would not like to accept the future travel credit, we can look into the possibility of a refund. Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. If you want to cancel or change your flight and you know and agree to your airline's policy, you can do so yourself by going to the "My Trips" page and following the prompts. Before traveling, make sure you check what is required by way of visas, testing or transit requirements for each country you'll be traveling through. Take advantage of our promo codes and special offers to save even more. Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. Additional fees for baggage may apply. , If any of you students travel as much as I do, use @StudentUniverse literally just paid half price for my flight home from Europe!, @StudentUniverse always comes in clutch with the flights., Promo codes straight to your inbox so you can double dip and save even more on your discounted airfare. Ticket holders must have current student or academic/teaching staff identification and/or proof of age with them when travelling. When booking with one of our consultants, please let them know your frequent flyer membership details (or other applicable loyalty program details) for inclusion in your booking. Good. StudentUniverse is not responsible for an airlines not providing you with a seat on a later flight, nor any additional charges the airline imposes for this reason, nor the full loss of value in your ticket. You must comply with local government regulations. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. No date changes are permitted outside of your tickets validity period. All flights are non-transferable and cannot be used by anyone other than the ticket holder. You will be asked to pay our administration charge of 50 per passenger per booking (or such other amount specified in your travel documents), plus any additional travel service provider change or cancellation fees. Some travel services made available by StudentUniverse are subject to additional rules, such as airline ticket eligibility and fare rules, including minimum and maximum age restrictions. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. I have questions about baggage. Transport and accommodation providers have differing cancellation policies and rules. Yes, your travel credit is good for the same airline as your original flight. In particular, you agree that in certain circumstances (such as where you request us to book international travel for you), we are permitted to disclose your personal information to overseas recipients. Conditions can change rapidly in a country at any time. Along with helping students with special offers and discounts, the StudentUniverse holds the right to check and verify a student's identity. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. In some cases, failure to present required vaccination documentation (e.g. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. If you would like us to petition to the airline for a special request, we will advocate on your behalf. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. Please note that carriers may be subject to change. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies.

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studentuniverse refund policy