payactiv complaints

by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Payactiv is a great place to work. This may result in yourhaving access to the funds sooner. This product doesn't have any reviews yet. We always try our best to do our job well, and your kind words make it all worthwhile. lawanda moore. Dont use Payactiv. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by Payactiv pay advance app isn't available on Finder right now. 1 Standard rates for data and messaging may apply from your wireless provider. We spend all day researching the ever changing landscape of HR and recruiting software. One of our representatives will be reaching out to you shortly. Payactiv works by partnering with employers to offer advances on their earned wages. Financial insights With the mobile app you can get financial advice, budgeting tools, tips on saving and a way to track your spending. Get offers from potential lenders in minutes by filling out just one online form. Applying for PayActiv is easy. Verification can help ensure real people write reviews about real companies. information service that aims to provide you with information to help you make better decisions. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. Something went wrong while submitting the form, please, Payactiv costs nothing to the employer and helps them boost employee engagement and reduce turnover by supporting the holistic financial improvement of their employees., Payactiv allows employees to withdraw their earned wages at any point during the month to pay for bills, medical expenses, and more. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. A team member will be in touch ASAP. Shes the best and everyone should be more like her. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Box 30963, Oakland, CA 94604, Image: Young woman using a mobile phone and laptop while working, Image: person using their smart phone at a desk, Image: Man and woman sitting on a couch together, looking at a tablet, Image: Woman sitting on her couch in her living room, reading on her tablet, Image: Woman standing in a laundromat, looking at her phone. We'd like to turn this around and resolve your issue ASAP. Heres how Payactiv compares to Earnin, another popular cash advance app. I'm so grateful to have had the wonderful customer service he was able to provide for me. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. One of our representatives will be reaching out to you shortly to assist you. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. :). Anyone can write a Trustpilot review. We may receive payment from our affiliates for featured placement of their products or services. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. We're looking into your account. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. Great customer service!!! Customer service is rude!! Hi Elizabeth,Thank you for taking the time to write a review about your experience. The PayActiv app uses secure encryption and transmission technology to protect your data. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. :), I cannot say enough about Devon and Grace. We always try our best to do our job well and your kind words make it all worthwhile. Get company announcements, pick up shifts, and get reminders and alerts from work. Payactiv operates as a public benefit corporation and certified B Corpusing business as a force for good. :). Get what youve already earned, right now, to pay bills or buy what you need. Using Payactiv to get an advance on your paycheck can help you cover an emergency expense without having to resort to payday loans, which are known to be risky. Sometimes operating in conjunction with payroll companies such as ADP, it serves employees of FedEx, Pizza Hut, and. :), Zachery Marshall has amazing customer service! Hi Amy,We sincerely apologize for the inconvenience. Please call Member Support at 833-675-0553 or email legal@creditkarma.com or mail at Credit Karma, LLC, P.O. Thank Yall So Much Kudos to the whole entire Payactv team! We hope to find a solution that makes you smile. Payactiv Customer Success Payactiv 663 views 1 year ago Bridging the Gap to Financial Wellness Payactiv 267 views 1 year ago PayActiv Explainer Video ADP 1.3K views 3 years ago 5 Apps That. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. Beginning with your second direct deposit of at least $5 from the same source, Central Bank of Kansas City (CBKC) will post the funds to your Payactiv Visa Card when we receive it, rather than on the effective date. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! Hi Melissa,We're glad that our representative could help you resolve your issue. Mr. Davis worked very hard to help me and work with his supervisor. Hey! If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. PayActiv achieves high marks in both areas. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. We believe that building a financial technology business requires more than great technology and amazing design. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Albert Wick amazing, skilled, and delightful human being thank you again. Send funds by phone number. Learn how its rewards program works and see if the card is right for you. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Get the money you worked for today, to spend on what matters to you. We use dedicated people and clever technology to safeguard our platform. There was an unknown error. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Have a wonderful day ahead! Be sure to include your Employer's name, Employee ID, and Mobile number. Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. We're available 24/7/365. He deserves a huge raise. 20072023 Credit Karma, LLC. Only mortgage activity by Credit Karma Mortgage, LLC., dba Credit Karma is licensed by the State of New York. Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. App Store is a service mark of Apple Inc. Have a wonderful day ahead! App Store is a service mark of Apple Inc., registered in the U.S. and other countries. Depending on the transfer mode, each transaction can cost the employee between $1 and $2.99. Hi Loretta,We're glad that we could help you resolve your issue. I just being honest tho this company is no good. EWA has not worked for a while. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. :), Ronnie OConnor is one of the best customer service employee I ever came in contact with. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Find her on Twitter, @DawnAllcot. Anna Serio is a trusted lending expert and former Commercial Loan Officer who's written more than 1,000 articles on Finder to help Americans strengthen their financial literacy. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Hi there,We sincerely apologize for the inconvenience. Payactivs financial wellness solution allows employees to access up to 90% of their earned wages between paychecks, at no cost to the employer. Chase Mortgage Review: Competitive Rates and a Generous Homebuyer Grant Program. Hi Lasheka,We sincerely apologize for your negative experience. If your employer offers EWA, all fees to access your earned wages are less than $3. Some employers also may limit how much of an advance theyre willing to offer. Is Payactiv safe? Otherwise, you could pay as much as $5 per month. Payactiv is part of a growing trend of apps that offer low-cost alternatives to a more traditional option: the payday loan. 243 total. No commitment. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. Image: Woman on the street looking at her mobile phone. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. If you get Payactiv through your employer and have a Payactiv Visa Card* with direct deposit, you can access your earned wages at no cost when funds are transferred to the Payactiv Card. Learn more at www.payactiv.com. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly.. Workers don't need permission to access earnings prior to payday. finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. This could put you at risk of getting caught in a cycle of debt. It has been a week. Sign up for our daily newsletter for the latest financial news and trending topics. This is the absolute worst app!! Thank you Grace!!! All Right Reserved. Be sure to include your Employer's name, Employee ID, and Mobile number. Consider a provider that doesnt require you to work for a partner company instead. Shop Pay is an innovative payment solution developed by Shopify. Payactiv Visa Card users with direct deposit enjoy free real-time EWA transfers and additional exclusive discounts. By clicking the 'Subscribe Now' button, you agree to our Terms of Use and Privacy Policy. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Traditional real estate investments are limited to people with significant financial resources. There are many popular cash advance apps available today that can help people avoid high-interest credit card cash advances or predatory payday loans. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Thanks for signing up, we send our newsletter every Tuesday and Thursday! Read 4 more reviews about Payactiv Inc. LM. We always try our best to do our job well, and your kind words make it all worthwhile. Many of the offers appearing on this site are from advertisers from which this website receives compensation for being listed here. One of our representatives will be reaching out to you shortly to assist you. Select your state to see the options available to you. You can click on the 'unsubscribe' link in the email at anytime. But options are limited if your employer isnt enrolled with Payactiv. Checking account with 3+ months of banking history, $750+ monthly income, live in eligible state, ages 18+. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. +18 years old, Direct deposit, Meet minimum income requirements, Live in eligible state. All Rights Reserved. New York, NY, 10016. banks. 1 Standard rates for data and messaging may apply from your wireless provider. but Davis M deserves a raise plus more. He fixed the issue, even when my phone died and I called back. My kids are sick and I'm a single mother who needed to get them to the hospital. We may also receive compensation if you click on certain links posted on our site. Pay bills, stay ahead of fees, and handle the unexpected with the greatest of digital ease. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. App Store is a service mark of Apple Inc., registered in the U.S. and other countries. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. Business Profile PayActiv, Inc. Financial Services Contact Information 4880 Stevens Creek Blvd #102 San Jose, CA 95129-1276 Get Directions Visit Website Email this Business (877) 910-8400 Primary. Both my Payroll department and UKG are supposedly working to fix the problem, to no avail thus far. When comparing offers or services, verify relevant information with the institution or provider's site. Today I received an unexpected call from a customer service representative updating me on my earnings and making sure everything was together with me concerning pay active I have to admit it is very rare to have great service such as thisThank you pay active for making life a little easier smiles for me to you representative Bell if I'm saying your last name correctly, Hi Latrara,Thank you for taking the time to write a review about your experience. Hi Clechelle,We sincerely apologize for your negative experience. If you have questions about Payactivs security policies, contact the company on its website. thank you! Shout-out to Davis for always assisting correctly, answering in timely manner & not giving any run arounds or lies! If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. We always try our best to do our job well, and your kind words make it all worthwhile. Google Play and the Google Play logo are trademarks of Google LLC.Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. Have a blessed day. Payactiv can be used by businesses of all sizes. Explained my issue & he definitely assisted what agent Jane E messed up on. payactiv.com Review - Scam Detector. How long does it take to get money from PayActiv? Hi Janel,Thank you for taking the time to write a review about your experience. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. One of our representatives will be reaching out to you shortly. All five stars is for Ned not this company.I've been having an issue since Feb 10. In 2020, Payactiv released a short film titled, "We Heard You." A co worker of mine tried to warn me about pay active. We'd like to turn this around and resolve your issue ASAP. You can make up to three cash advance transactions per pay period. Your earnings, spending and savings with you in control. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. They tell ya they cant do anything to contact the merchant. Have a blessed day. View our transaction pricing details. LoanPro. 24 Reviews Visit Website. You can withdraw funds using your Dave debit card from any of the 32,000 MoneyPass ATMs nationwide. Hi Victor,We sincerely apologize for your negative experience. We'll certainly investigate this matter and take appropriate measures to ensure this never happens again. Many employees have reported that they were unable to withdraw their earned wages despite their employer updating their hours in the system. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. The Payactiv Visa Card also provides other benefits like getting access to your paychecks early by up to 2 days, autopay, an exclusive discount marketplace, discounts on gas, movie tickets, and more., Payactiv's SmartSpend syncs with your Payactiv app and Visa card to track expenses and provide guidance on spending and saving decisions. California loans arranged pursuant to Department of Financial Protection and Innovation Finance Lenders License #60DBO-78868. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Regular source of income, Verifiable bank account, US citizen, Ages 18+. We'd like to turn this around and resolve your issue ASAP. But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. Payactiv is a life saver! Read our full review or get our 30-second take. We always try our best to do our job well and your kind words make it all worthwhile. Have a blessed day. We always try our best to do our job well, and your kind words make it all worthwhile. Insurance related services offered through Credit Karma Insurance Services, LLC, which does business in some states as Karma Insurance Services, LLC. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Anyone can write a Trustpilot review. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. Have a blessed day. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. This rating has decreased by -17% over the last 12 months. We always try our best to do our job well, and your kind words make it all worthwhile. No credit check, consistent income in the past 2 months from the same employer. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. , Hi Allysa,Thank you for taking the time to write a review about your experience. Replies to negative reviews in < 24 hours. Thank you again! If you're transferring money to your PayActiv prepaid Visa, you should receive the funds instantly. With fees no higher than $5 a month, Payactiv is a lot less expensive than overdrafting your bank account, getting a credit card cash advance or taking out a payday loan. Meanwhile, I will be overdrawn due to lack of funds. CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. Hi Eric,Thanks for letting us know about your concern. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. I always have a problem and no one can fix it. In terms of security, no app is 100% secure. This site may be compensated through third party advertisers. Faster access to your money. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. He was still taking care of it and much to my surprise fixed it all together whiley phone was rebooting. they were quick at responding and helping me find a solution! Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. Payactiv Description Our all-in-one platform, Livelihood, helps employees to fully engage in work and personal life. We always try our best to do our job well and your kind words make it all worthwhile. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. He knows how to do his job and seems to care about it and the customers he's helping. :). Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. We update our data regularly, but information can change between updates. We always try our best to do our job well, and your kind words make it all worthwhile. Yes. Verification can help ensure real people write reviews about real companies. I need gas and my refill of my stroke meds payactive would not updated my hours. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Finder.com LLC. Like other cash advance apps, Payactiv also offers financial wellness services. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Hi Annisia,Thank you for your feedback. 2023 Payactiv, Inc. All Rights Reserved. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Their customer representative dont know anything. However, it did earn a TrustPilot score of 3.3. Immediate access to wages earned today3. Editorial Note: This content is not provided by PayActive, Empower or Dave. Hi Angelica,We sincerely apologize for your negative experience. Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. Compare OrbisPay vs. Payactiv using this comparison chart. You can also consult 1:1 with a financial coach to discuss savings, budgeting skills, how to improve your credit score, debt management, and more.. Payactiv Connect is an internal communication platform within the Payactiv app that employees can use to stay up-to-date with company news, reach out to coworkers, view their schedules, assign and swap shifts, and receive Payactiv news. They don't care at all.. don't use payactive..please don't. Editorial Note: Credit Karma receives compensation from third-party advertisers, but that doesnt affect. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. I am not trying to make a purchase just get my money back from a previous purchase that they can see on their system. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. LoanPro is a core lending software which specializes in the servicing of loans. Have a blessed day. Credit Karma Mortgage, Inc. NMLS ID# 1588622|, Credit Karma Offers, Inc. NMLS ID# 1628077|, Credit Karma Credit Builder (McBurberod Financial, Inc.) NMLS 2057952 |. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Hi Shelly,Thank you for taking the time to write a review about your experience. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. The SmartSave feature helps you set achievable financial goals each month, creates a saving plan for you, and provides discounts for day-to-day spending like gas and medicines so you achieve your goal at the end of the month. To resolve your issue we need your account details. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. If there's anything you need in the future, we're here 24/7. Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs Advances can reach 50% of your earned wages though some employers may limit how much you can borrow. Finder.com is an independent comparison platform and Beware Dont Use. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. Youll also pay a $1.99 fee if you are picking up a cash advance at a Walmart Money Center. Support for the Payactiv App, Payactiv Card, transactions, signing up, and more, Id like to offer Payactiv to my employees, Learn about how Payactiv products help your employees and boost your business. :). 5000+ G2 reviews. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). It's pretty simple, actually. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. But even if you have the money to invest, you may not have the time to flip or Afterpay Overview Afterpay launched in Australia in 2015 as a new and improvedGen Z form of layaway. Dave charges a $1 per month membership fee, which is much lower than Empower. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. Ronnie was a FABULOUS agent to work with. One of our representatives will be reaching out to you shortly to assist you. One of our representatives will be reaching out to you shortly to assist you. Took 5 minutes on chat to get asked the number to my account, while I was logged in. Otherwise, it charges these two types of fees: When you request an advance, Payactiv can send the money to your bank account, debit card or a Walmart Money Center. while there was some slight communication issues between the rep and I after explaining my situation properly, Jay M handled the issue extremely quickly and professionally. We'd like to turn this around and resolve your issue ASAP. Advice to Management Advertisement AN Angelica reviews US Updated 4 days ago Better with certain agents I wish I never started using this app, its so frustrating!!! Anyways 5/5 for Davis M! You can get your paycheck two days in advance but only if you sign up for a Payactiv Visa Prepaid Card. Grace made sure it happened n it is now resolved. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. I give up, too much effort for a service that is too easy to live without.

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